About Offsyte
Offsyte is a brand of Holidays Tours LLC, a tours and travel company in Dubai, United Arab Emirates. We sell attraction tickets, desert safaris, cruises, city tours and transfers across the UAE.
Bookings made on this website are contracted with Holidays Tours LLC, and it is the merchant of record for every payment taken here.
At a glance
- Legal name
- Holidays Tours LLC
- Trading as
- Offsyte
- Registered office
- Shop #35 Wilson Building B, 2nd December Street, Al Jafiliya, Dubai UAE
- Phone
- +971 4 589 0001
- +971 4 589 0001
- bookings@offsyte.ae
- Payments
- Card, Apple Pay and Google Pay, processed by Stripe
What we do
We sell attraction tickets, day tours, desert safaris, cruises and transfers across the UAE, and show the full price before you pay.
Everything listed here is bookable in real time. Availability and prices come straight from the operator's own reservation system, so what you see on the page is what is actually free on the day.
How booking works
A booking with us is deliberately short:
- Choose your experience, date and party size, and see the full price before you commit.
- Pay by card, Apple Pay or Google Pay. Payments are processed by Stripe, and your card details never reach our servers.
- Once your payment goes through, we confirm the booking in the operator's reservation system. Your confirmation code appears on screen, and a confirmation email from bookings@offsyte.ae follows with the details and a link to Manage booking. If a booking cannot be confirmed, your payment is refunded automatically.
- Your booking page is your voucher: save it, print it or add it to your calendar, and reopen it any time from Manage booking with your confirmation code and email.
- Cancellation follows each experience's own policy, shown on its page before you pay.
Who you are dealing with
Offsyte is a brand of Holidays Tours LLC, a tours and travel company based in Dubai. Every booking here is contracted with Holidays Tours LLC, which also takes the payment.
Getting in touch
Questions before you book, and changes to a booking you have already made, reach the same team by phone, WhatsApp or email. If you have a booking, include its confirmation code — it is in your confirmation email and on your booking page.
Questions travellers ask
Who is behind Offsyte?
Offsyte is a brand of Holidays Tours LLC, a tours and travel company with its registered office at Shop #35 Wilson Building B, 2nd December Street, Al Jafiliya, Dubai UAE. Every booking on this website is contracted with Holidays Tours LLC, which also takes the payment.
What happens after I pay?
Once your payment goes through, we confirm the booking in the operator's own reservation system. Your confirmation code appears on screen, and we email it to you from bookings@offsyte.ae with the details of your booking. If a booking cannot be confirmed, your payment is refunded automatically and we email you to say so — we never keep money for a booking that is not confirmed.
How do I get my tickets?
Your booking page is your voucher. It shows your confirmation code, and you can save or print it or add it to your calendar. Your confirmation email links to Manage booking, where your confirmation code and the email you booked with open it again at any time.
Can I cancel a booking?
It depends on the experience. Each product page shows its cancellation policy before you pay: some can be cancelled free of charge up to 24 hours before, others are non-refundable. To cancel, open your booking under Manage booking and request it there, or contact us.
How can I pay?
By card, or with Apple Pay or Google Pay where your device supports them. Payments are processed by Stripe, and your card details never reach our servers.
Who do I contact if something goes wrong on the day?
Call or WhatsApp us on +971 4 589 0001, with your confirmation code. A problem at the gate is best sorted while you are still there.